Our Community
Not only do we take care of our residents, we also care for our families
Our monthly virtual support group led by Anne Benefield, geriatric care manager, provides our families a confidential platform for education, support, and connection with one another as they navigate the progression of their loved one’s health condition. We offer practical advice, discuss frustrations, and fears and come together as a whole to give you peace of mind as you continue this journey
Transparent Communication
Lansdowne Heights is operated by Hamister Group, LLC, a family business focused on excellent customer service and care for each and every resident, which is accomplished through:
Administrator
Justin Roberts
I have worked in the Senior Living industry since 2005. I have opened Memory Care facilities in the past and have enjoyed my time at all of them. It has been my absolute privilege to work with the Lansdowne team, many of whom are like family here, as we work to make this community the best it can be. They are some of the most caring individuals I have ever met, who always put our residents first.
If you have not had the chance, please schedule some time to visit us. I’d love for you and your loved one to meet our employees and residents and experience first-hand what a special place Lansdowne Heights is. Thank you for considering my second home for your loved one’s new home.
Sincerely,
VALUES
Our values of Honesty, Integrity, Work Ethic, Accountability, Respect, and Trust
are at the core of who we are and what we do each and every day.
Honesty is the foundation of trust between our employees, customers, and communities we serve.
I will always tell the truth.
Integrity is living according to our values.
I will do the right thing, even when no one is watching.
Work Ethic is our personal commitment to being dependable and hardworking.
I will be a valued contributor to our success.
Accountability is taking responsibility for our personal actions.
I am responsible for my actions.
Respect is behaving in ways that demonstrate our caring and consideration for all.
I will live by the Golden Rule.
Trust is our reliance on team members.
I will be trustworthy to myself and others.
Community
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